BIZ Profile -  TONI COTTER, TEAM LEADER, MARY KAY COSMETICS Name:  Toni Cotter         Title:    Team Leader Company Name:  Mary Kay Cosmetics Email:  tonicotter@yahoo.com How long has your company been in business? 37 years How long have your owned/worked for this company? 10-1/2 years What geographic areas (states/cities or counties) will you accept new customers/clients? My office is in the San Fernando Valley so my preference is clients in Los Angeles and Ventura Counties. Give a 50 word description of your products and/or services? Beautiful skin from head to toe.  Skin care products for healthy, younger looking skin, and the latest trend in color cosmetics.  Daily skin care products to fit any lifestyle.  Products that combine breakthrough visible anti-aging benefits in a daily skin care program that's great for all skin types.  Helps men and women meet the essentials for healthy looking skin as it gives the visible anti-aging benefits. What makes your products or services unique? Mary Kay's 100% unconditional satisfaction guarantee products can be easily returned to the company, no questions asked. What separates you from your competition? No two persons have identical skin types so by working with them and taking the time to understand what they want in a skin care program , I build a program that works for them - their lifestyle and their needs.  I follow up in 2 days, 2 weeks and 2 months to see if we need to change formulas.  Does your product/service have any exclusive features/patents/ingredients, etc.? yes What is your target market and specific type of customer? Customers: Someone looking for healthier, younger looking skin.   Business Opportunity: Someone with dreams and needs who is looking for a tool to help them realize those dreams.   In 50 words, share a recent customer success story A 49 year old customer was unhappy about the aging look of her neck.  She started on the TimeWise set and remarked that she saw amazing, measurable difference within the week.  Her friends have also noticed the difference, and her younger looking skin. List any customer acknowledgements. references.  Cindy Abernethy     Christine Blodgett,   Sumner Davenport,    Jo A. Della Penna, B.S., B.A.. JDP Services     Debbie Harmon      Cari Nelson      Click here to read what these customers are saying