Nancy Chaconas - Pre-Paid Legal Services - BIZ Profile -  

Name:   Nancy Chaconas
Title:    Area Coordinator, Independent Associate
Company Name:  Pre-Paid Legal Services
Email:   Nancy Chaconas
Web Site: www.prepaidlegal.com/go/nancyc

How long has your company been in business? 28 Years

How long have your owned/worked for this company? I have been with the company for 2 years

What geographic areas (states/cities or counties) will you accept new customers/clients?
My home office is in Ventura County, but there are no geographical limitations.  The phone, fax and Internet support a national network, including some Provinces in Canada.

Give a 50 word description of your products and/or services?
Everyone knows it’s smart to have an attorney on your side.  Our legal service plans give you access to the nation’s top-rated, experienced law firms for just pennies/day.
When you need any legal help, you’re just a phone call away from:
        Letters and make phone calls on your behalf.
        Documents and contracts reviewed
        Will and Trust Preparation
        Representation in and out of court.
         Consultation on ANY legal matter.
        And much more

What makes your products or services unique?
I provide personal service as your liaison to the attorney network.   I make sure you understand your benefits and get the most value from your service. I am always just a phone call away if you have any questions.

What separates you from your competition?
Pre-Paid Legal is the oldest and only publicly traded legal plan provider, and the only plan with a Provider Law Firm system.  Service is our main business.  Our top AV rated attorneys are trained to understand customer service.  The receptionists pride themselves by answering your 800# call in a few rings.  An attorney who specializes in your issue will call you back within 24-48 hours.  But in most cases, you will get a response in a few hours. Our 800# customer service is also there to assist you.

Does your product/service have any exclusive features/patents/ingredients, etc.?
Our LEGAL SHIELD program gives you 24 hr. immediate access to an attorney in an emergency situation (tragic car accident, arrest, detaining and questioning) for just $1/month!    You most likely have auto club for your car emergencies,  insurance for your medical emergencies, and now you can be protected legally 24hr.day as well.

What is your target market and specific type of customer?
    Families:
    An entire family is covered under one family membership.
      Empower your family with an updated will
      Relieve stress by having an attorney handle consumer problems
      Be covered for minor and major traffic representation-even teenagers.
    Small Businesses:
    Could your business absorb the cost of a major legal problem?
      Review your contracts before you sign them.
      Have debt collection letters sent on your behalf
      Get help with employee issues, business questions before they become a crisis.
      Protect your business with Trial Defense hours.
    Employers:
    How much does it cost to hire, train and replace an employee because you had to let them go due to personal Legal problems? Legal problems cost money in terms of:
       Absenteeism
            Reduced productivity
       Increased health insurance costs
    Web Owners:
    Would you like to generate more website traffic through Free legal resources content, and generate revenue to your site?

In 50 words, share a recent customer success story
“I was flying to N. California to give a presentation at a writer’s conference.  The airlines lost my luggage containing all my training notes and books for sale. I was not able to get a response from the airlines.  Pre-Paid Legal wrote a letter on my behalf. Not only did I get my luggage back,  I received compensation for the books I would have sold at the conference.  Pre-Paid brought my complaint to the top of the pile, and empowered me to ask for the compensation I deserved.”    Linda Vieira,  author, teacher

List any customer acknowledgements. references. 
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